Store Policy

SHIPPING:


Adore Me ships orders using USPS. Shipping prices depends on weight of merchandise ranging between 9-12$. All orders will be processed within 4 business days or less, and will be shipped immediately after processing.  

During the processing time we will utilize a strict quality control process which includes thoroughly cleansing and deep conditioning the hair, inspecting the weft and double measuring to ensure that the hair is true to length.You will receive a shipping confirmation and tracking number via email immediately upon shipment.  Priority Shipping is 3-5 business days. Express shipping 1-2 business days which is $20.00. Please keep in mind business hours when ordering via Express. Purchases  made after 4 pm, will be shipped the following day when using the Express Shipping.


RETURNS:


 All sales are final however Adore Me may grant exchanges. 

ADORE ME wants to ensure customer satisfaction. We pride ourselves on quality service and premium hair extensions. If you are not satisfied please contact us and we will be happy to make an exchange for you with in 5 days of receipt. 

Hair that has been altered in any way cannot be exchanged (ex washed, conditioned, colored, straightened , styled ,cut). Please submit exchange request within 2 days of receiving the merchandise. The returned hair will be inspected to ensure it is in its original condition. The customer will be responsible for all shipping fees when returning hair and must choose shipping with insurance.